Commercial Restoration
Commercial water damage restoration in Northwest Arkansas
For a business, water damage costs more in downtime than in drywall. Surfco scopes commercial losses around keeping you operating: phased work, off-hours crews and equipment sized for square footage, not square feet.
A sprinkler discharge, roof leak or failed supply line in a commercial building spreads across tenant spaces, into elevator pits and through fire-rated assemblies. We mobilize enough equipment to dry the whole footprint at once rather than chasing it room by room, and we sequence the work so the parts of your operation that can keep running, keep running.
Every loss gets a dedicated project manager, daily moisture documentation and a scope your carrier, property manager and tenants can all read. For multi-tenant and franchise properties we coordinate directly with corporate risk teams.
Step by step
Our commercial water loss process
Emergency mobilization
Crews and equipment dispatched 24/7, with a project manager on site to scope while extraction begins.
Extraction and controlled demolition
Water removed and affected assemblies opened only where moisture mapping justifies it.
Engineered structural drying
Air movers, dehumidifiers and desiccants sized to the load, with daily logged readings.
Reconstruction
Ceiling grid, drywall, flooring, millwork and finishes rebuilt by our commercial construction division.
Scope
Properties we serve
- Retail centers and multi-tenant buildings
- Warehouses and distribution facilities
- Restaurants and franchise locations
- Medical and dental offices
- Schools, churches and municipal buildings
- Hotels, apartments and senior living
What you get in writing
A line-item scope, photo documentation and a schedule before work starts.
Daily updates come from the project manager assigned to your job, not a call center.
If this is happening right now
Before we get there
- Shut off the water at the main if the leak is still running.
- Cut power to the affected rooms at the breaker if water is near outlets.
- Lift what you can off wet flooring. Books, boxes and furniture legs first.
- Do not use a household vacuum on standing water.
- Photograph everything before anything is moved or removed.
Common questions
Questions we get asked
Can you work after hours so we stay open?
Yes. Night and weekend scheduling is standard on commercial losses. We phase work by zone so occupied areas keep functioning.
How do you handle multiple tenants?
One project manager coordinates all parties, ownership, property management, tenants and each carrier, with a single documented scope.
Do you carry the insurance requirements for our building?
Surfco is fully licensed and insured for commercial work, is an ISNetworld member, and can provide COIs, safety documentation and prequalification paperwork on request.
What customers say
Reviews from Northwest Arkansas
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One licensed company, start to finish
Licensed and insured
Surfco Restoration and Construction LLC carries full commercial and residential licensing and insurance. License .0359010321.
Our own restoration crews
Restoration work is performed by Surfco employees, not subcontractors. Our project managers and technicians train continuously on IICRC-aligned restoration standards and construction safety.
Trusted across NWA
An Inc. 5000 honoree, an IICRC Certified Firm, and a repeat Best of Northwest Arkansas winner.
24/7 emergency response
Water, fire and storm damage do not keep business hours. Neither do we: nights, weekends and holidays included.
All commercial restoration services | Surfco Restoration
Water Damage
Large-loss extraction and drying that keeps you operating.
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Fire Damage
Soot, smoke and structural recovery for facilities.
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Natural Disaster
Storm response, stabilization and rebuild.
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Mold & Mildew
Containment and remediation with clearance testing.
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Media Blasting
Fast surface prep for plants and warehouses.
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Biohazard Cleanup
OSHA-compliant decontamination.
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Dry Ice Blasting
Residue-free cleaning for equipment and production lines.
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Airports
Airside-aware work under badging and escort rules.
Learn moreServing all of Northwest Arkansas
Dispatched from Springdale and Bentonville to homes and businesses across the region, 24 hours a day.
- Fayetteville
- Springdale
- Rogers
- Bentonville
- Bella Vista
- Siloam Springs
- Lowell
- Centerton
- Cave Springs
- Farmington
- Prairie Grove
- Van Buren
- Fort Smith
Do you have a project we can help with?
Free inspections, no service call fee, and a straight answer about what your property actually needs.