Certified biohazard technician in full personal protective equipment preparing a residential decontamination

Residential Restoration

Biohazard cleanup for Northwest Arkansas homes

These calls come on the worst day of someone's life. Surfco handles them quietly, thoroughly and without judgment: unmarked vehicles, discreet crews and a property returned to safe, sanitary condition.

Biohazard work is regulated and it is not a cleaning job. Bloodborne pathogens, decomposition, sewage and chemical contamination all require documented handling, licensed disposal and verification that the space is actually safe again, not just visually clean.

Our technicians are trained in OSHA bloodborne pathogen standards and work in full PPE under containment. Affected porous materials are removed, surfaces are cleaned and disinfected to hospital standard, and waste is transported and disposed of through licensed channels with a paper trail.

How we handle a biohazard call

  1. Discreet arrival

    Unmarked vehicles and a crew that does not draw attention to your property.

  2. Assessment and containment

    The affected zone is isolated with negative air and HEPA filtration before work begins.

  3. Removal and decontamination and deodorization and restoration

    Contaminated material is removed and disposed of legally; remaining surfaces are cleaned and disinfected. Odor is treated at the source and our construction team restores flooring, drywall and finishes.

Scope

Situations we respond to

  • Trauma and accident scenes
  • Unattended death and decomposition
  • Sewage backup and blackwater contamination
  • Hoarding and gross filth conditions
  • Infectious disease decontamination

What you get in writing

A line-item scope, photo documentation and a schedule before work starts.

Daily updates come from the project manager assigned to your job, not a call center.

Common questions

Questions we get asked

Is biohazard cleanup covered by insurance?

In many cases yes, particularly for trauma scenes and sewage losses. Some Arkansas victims of crime programs also assist. We will help you determine coverage before work begins.

Will neighbors know what happened?

Not from us. Vehicles are unmarked, crews are briefed on discretion and we do not discuss the job with anyone but you.

One licensed company, start to finish

Licensed and insured

Surfco Restoration and Construction LLC carries full commercial and residential licensing and insurance. License .0359010321.

Our own restoration crews

Restoration work is performed by Surfco employees, not subcontractors. Our project managers and technicians train continuously on IICRC-aligned restoration standards and construction safety.

Trusted across NWA

An Inc. 5000 honoree, an IICRC Certified Firm, and a repeat Best of Northwest Arkansas winner.

24/7 emergency response

Water, fire and storm damage do not keep business hours. Neither do we: nights, weekends and holidays included.

Do you have a project we can help with?

Free inspections, no service call fee, and a straight answer about what your property actually needs.